Out-of-hours
In normal hours
The Doctors at the Hadleigh Boxford Group Practice are on call from 8am to 6.30pm Monday - Friday. During these hours call, please call 01473 822961 or 01787 210558 (when Boxford Mill Surgery is open).
Outside normal hours
At all other times, including Bank Holidays, the practice is part of Suffolk Doctors on Call (SDOC). The out of hours phone number is 01473 299622.
If you need urgent treatment or advice a trained receptionist will answer the 01473 299622 number. She in turn will pass on all your details to the duty doctor or Nurse Practitioner. You will be telephoned as quickly as possible.
It may be that the Doctor or Nurse can answer your queries and help deal with your problems over the telephone. You may be asked to ask to attend the Riverside Clinic to see the Doctor or Nurse.. If you are bed bound by your illness, or housebound, the doctor will visit you at home.
Details of all consultations are passed to your own doctor by 10am the following day.
NHS Direct
You may also contact NHS Direct, telephone 0845 4647. NHS Direct can tell you what to do if you or your family are feeling ill. Depending upon what is wrong with you, NHS Direct could tell you how to self-care, get in touch with the out of hours GP service, go to a walk-in centre or go to hospital. NHS Direct may need to call an ambulance for you if they think you need help quickly.
When to call 999
Please only dial 999 or go to your nearest Accident & Emergency if the illness or injury is life threatening or can't wait. You should dial 999 immediately if you or someone else is seriously ill. For example if someone
- has had a major accident
- has problems with breathing
- has severe chest pains
- is unconscious
- has lost a lot of blood
Riverside Clinic
2 Landseer Road, Ipswich, IP3 0AZ
01473 299622
www.riversideclinic.net
Free NHS care - 7 days a week 8am to 10pm
No appointment necessary
- Cuts/grazes & lacerations
- Sprains and strains
- Bites and stings
- Infected wounds
- Minor head injuries
- Minor eye infections, foreign bodies & scratches
- Minor scalds and burns
- Bruises